Privacy Policy

Last Updated: 21/7/2026

Pro-Fit Occupational Health Services respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit pro-fithealthexams.com, submit a website form, or interact with our online services.

This policy applies to information collected through the Pro-Fit website. It is not intended to replace any separate Notice of Privacy Practices that may apply to protected health information maintained as part of healthcare services. HIPAA applies only to qualifying covered entities and business associates, so Pro-Fit should confirm its regulatory status and provide a separate HIPAA notice when required.

1. Information We May Collect

Information You Provide

We may collect information that you voluntarily provide through website forms, including:

• Your name
• Email address
• Telephone number
• Preferred contact method
• The type of person or organization making the enquiry
• The service you are interested in
• Preferred appointment dates
• Number of employees or participants
• General appointment, employer, training, or advocacy information
• Information included in your message
• Form consent and acknowledgement selections

Please do not submit Social Security numbers, payment-card details, detailed medical histories, medical-record documents, insurance identification numbers, or other highly sensitive information through a general website form.

Submitting a website form does not establish a healthcare-provider relationship and does not confirm an appointment.

Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Referring website
• Date and time of access
• Approximate location derived from an IP address
• Website interaction and performance information
• Cookie and similar technology identifiers

2. How We Use Information

Information collected through the website may be used to:

• Respond to questions and enquiries
• Review appointment requests
• Identify the service being requested
• Discuss scheduling and general preparation requirements
• Coordinate occupational-health or employer services
• Respond to patient/client advocacy enquiries
• Arrange training or group-service requests
• Communicate about submitted requests
• Maintain website security
• Detect spam, misuse, fraud, or technical problems
• Improve website functionality and user experience
• Maintain appropriate business and administrative records
• Comply with legal, regulatory, professional, or contractual obligations

We will not use information submitted through the website for purposes that are materially different from those described in this policy without an appropriate legal basis or additional notice.

3. Appointment and Contact Forms

Information submitted through the website’s Elementor Pro contact form may be transmitted to and stored within:

• The website
• The website hosting environment
• WordPress or Elementor systems
• Email systems used to receive form notifications
• Security, spam-prevention, or backup systems
• Authorized service providers supporting website operations

Website forms are intended for general appointment, service, employer, training, and advocacy enquiries.

They should not be used for:

• Medical emergencies
• Urgent medical concerns
• Detailed diagnosis or treatment information
• Complete medical histories
• Social Security numbers
• Financial account details
• Payment-card information
• Highly sensitive employment or healthcare documents

4. Health-Related Information

Information submitted through a general website form may not automatically qualify as protected health information under HIPAA. Whether HIPAA applies depends on the nature of the information, the entity receiving it, the relationship involved, and how the information is maintained or transmitted.

Where Pro-Fit is required to handle protected health information under applicable healthcare privacy laws, that information will be managed according to the applicable Notice of Privacy Practices, professional obligations, authorization requirements, and privacy procedures.

A website privacy policy alone does not authorize the disclosure of protected health information to analytics, advertising, or tracking vendors. HHS advises regulated entities to evaluate tracking technologies carefully and ensure that any disclosure of protected health information is appropriately permitted.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies to:

• Keep the website functioning
• Remember user preferences
• Improve security
• Understand website traffic
• Measure page performance
• Identify technical errors
• Reduce spam and automated submissions

Cookies may be placed by Pro-Fit or by third-party services integrated into the website.

You may be able to control cookies through your browser settings or a website cookie-consent tool. Disabling certain cookies may affect website functionality.

6. Analytics and Tracking Technologies

The website may use analytics tools to understand how visitors interact with pages and improve website performance.

Depending on the services installed, analytics providers may receive information such as:

• IP address
• Device and browser information
• Pages visited
• Time spent on pages
• Referral source
• General interaction data

Pro-Fit should not configure analytics, advertising pixels, session-replay software, or similar trackers to collect information from forms or pages containing sensitive healthcare information unless the use has been reviewed for compliance with applicable privacy and healthcare requirements.

7. How Information May Be Shared

Personal information may be shared only when reasonably necessary with:

• Authorized Pro-Fit personnel
• Website hosting providers
• Email and communication providers
• Website developers and technical-support providers
• Security and spam-prevention services
• Data-storage and backup providers
• Professional advisers
• Government authorities or regulators when legally required
• Other parties when required to protect legal rights, safety, security, or property

Service providers should be permitted to use information only for authorized services and should maintain appropriate confidentiality and security protections.

Pro-Fit does not sell personal information for monetary compensation.

8. Employer-Related Requests

When an employer or organization submits information about employees or participants, the person submitting the request is responsible for ensuring that they have authority to provide the information.

Employers should avoid submitting unnecessary medical details through the general contact form.

Information related to employee examinations, testing, certifications, or results will be handled according to applicable authorization, privacy, employment, professional, and regulatory requirements.

9. Patient/Client Advocacy Requests

Information submitted for patient/client advocacy may be used to:

• Understand the general nature of the requested support
• Arrange an initial consultation
• Identify appointment or organizational needs
• Discuss available advocacy services
• Determine what information may be needed later

Detailed medical records or highly sensitive healthcare information should be provided only through an approved and appropriately secure process when requested.

10. Data Security

Pro-Fit uses reasonable administrative, technical, and organizational measures intended to protect information from:

• Unauthorized access
• Improper use
• Loss
• Alteration
• Disclosure
• Destruction

These measures may include access controls, software updates, secure hosting, encryption where available, spam protection, backups, and restricted administrative access.

No website, email system, or internet transmission can be guaranteed to be completely secure. Users should avoid sending highly sensitive information through ordinary website forms or unsecured email.

11. Data Retention

Information may be retained for as long as reasonably necessary to:

• Respond to an enquiry
• Arrange or manage a requested service
• Maintain business and administrative records
• Meet legal, regulatory, insurance, or professional obligations
• Resolve disputes
• Prevent fraud or misuse
• Protect the website and its users

Information that is no longer reasonably required may be deleted, anonymized, or securely archived according to applicable retention requirements.

12. Your Privacy Choices

Depending on applicable law, you may have the right to request:

• Access to personal information
• Correction of inaccurate information
• Deletion of certain information
• Restriction of certain processing
• A copy of information you provided
• Withdrawal of consent
• Information about how personal data is used or disclosed
• Opt-out from certain communications or data practices

Requests may be submitted through the website’s Contact Us page.

Some requests may be limited by legal, regulatory, professional, security, record-retention, or identity-verification requirements.

13. Email and Communication Preferences

When you submit a form, Pro-Fit may respond using the contact method you selected.

Service-related communications may include:

• Responses to questions
• Scheduling discussions
• Appointment-preparation guidance
• Requests for additional general information
• Employer-service coordination
• Training or advocacy communication

Pro-Fit should not send promotional email communications without an appropriate legal basis or consent when consent is required.

14. Third-Party Websites

The website may contain links to external websites, maps, social-media platforms, scheduling services, or other third-party resources.

Pro-Fit is not responsible for the privacy, content, security, or availability of third-party websites. Visitors should review the privacy policies of external services before providing personal information.

15. Embedded Content

Pages may include embedded content such as:

• Maps
• Videos
• Social-media content
• Scheduling tools
• Forms
• External documents

Embedded services may collect information as though you visited the third-party website directly. Their collection practices are governed by their own privacy policies.

16. Children’s Privacy

The website is not directed toward children under 13, and Pro-Fit does not knowingly collect personal information directly from children under 13 through general website forms.

A parent, legal guardian, employer, or authorized representative should submit any appropriate enquiry involving a minor.

If information from a child is discovered to have been submitted without appropriate authorization, reasonable steps may be taken to remove it.

17. Medical Emergency Disclaimer

The website and its forms are not intended for emergencies.

Do not use the website to report:

• A medical emergency
• Severe or worsening symptoms
• An immediate safety threat
• A time-sensitive medical crisis

For a medical emergency, contact emergency services or go to the nearest emergency department immediately.

18. Changes to This Privacy Policy

Pro-Fit may update this Privacy Policy to reflect:

• Changes to website functionality
• New forms or services
• New vendors or technologies
• Legal or regulatory developments
• Changes to privacy or security practices

The revised version will be posted on this page with an updated effective date. Continued use of the website after an update indicates acknowledgement of the revised policy.

19. Acceptance of This Policy

By using the website or submitting information through an online form, you acknowledge that you have reviewed this Privacy Policy and understand how website information may be collected and used.

This draft should be reviewed against the website’s actual plugins, analytics tools, hosting arrangements, form-storage settings, email services, cookie practices, and Pro-Fit’s legal status before publication.